Darby DeCarlo is responsible for retaining and renewing Kelly Benefits Strategies clients in the mid-market segment. In addition, she manages her clients’ day-to-day needs and serves as an extension of their human resources teams, ensuring the seamless fulfillment of their unique benefit needs.
Darby’s expertise in building relationships and the management of timelines and processes also enables her to oversee the mid-market account management team and assist in the development and implementation of training to further their ability to serve clients with excellence.
Darby first joined Kelly Benefits Strategies in 2016 through the summer internship program. In 2018, she returned to KBS to assume a full-time role upon graduation from the University of South Carolina where she double majored in Finance and Risk Management & Insurance. She currently holds a Maryland Life & Health insurance license.