Benefits Access Anytime, Anywhere
KTBSonline, our proprietary Total Benefits Solution® technology, is a complete benefits and payroll management system. Available to organizations of all sizes, it increases efficiency for HR teams while providing a user-friendly, intuitive experience for employees.
KTBSonline is available for mobile devices, enabling employees to enjoy the power and convenience of Kelly Benefits technology on the go, including the ability to:
- Enroll in, change or terminate benefits.
- Be reminded of enrollment deadlines.
- View plan specifics and costs when enrolling.
- Manage personal information, including medical provider updates.
- Search for a participating plan provider.
- Update dependent information and view beneficiaries of life coverage plans.
- Review and compare coverage details.
- Email proof of coverage and identification cards.
- Instantly connect with a board-certified physician.*
- View benefits in multiple languages.
And more!
Please note that KTBSonline for mobile devices is for an individual’s management of their employee benefits. Employer administrative functions cannot be completed.
* Available to groups with Teladoc coverage

Experience KTBSonline for Mobile Devices
Additional Benefits
Mid-Year Benefit Changes Made Easy
From the My Benefits and ID Card Information menu option, users can easily submit supporting enrollment documents for qualifying mid-year coverage changes. With a simple snap and click, important information can be uploaded as a picture right from a mobile device.
Added Payroll Support
Kelly Benefits Payroll customers have self-service access to essential payroll information. This includes the ability to view and save their last three pay stubs and current W-2 Wage and Tax Statement, eliminating their need to contact their Human Resources department.
Convenient Customer Care
The KTBSonline mobile experience provides handy support tools for quick, reliable customer care. Users can simply click the Ask a Question feature for benefits help and a customer service specialist will respond via email. Or they can click Contact Us and a call can be directly placed to the Kelly Benefits Customer Service team.
Full Site Access
KTBSonline’s complete suite of employee benefit features is only a click away. At any time, users can select Access Full Site to be taken immediately to ktbsonline.com to access the complete web portal for all their benefit needs.