Kellybenefits.com Privacy Policy

Last Updated: 3/30/21

At Kelly Benefits, we are committed to providing you with the best possible online experience using our products and services while maintaining your privacy. To that end, Kelly Benefits has adopted the following Kellybenefits.com Privacy Policy (the “Policy”) to demonstrate our firm commitment to protecting user privacy and sensitive user information. Please note that other Kelly Benefits websites or mobile apps, such as KTBSonline.com and KellyBenefitsExchange.com, may have separate privacy policies, which are available at the corresponding login page where personally identifiable information may be requested.

The purpose of this Policy is to provide you, as Kellybenefits.com visitor, with a complete description of what information we collect, how we use that information, and how you can access or correct your information. This Policy applies to all information collected or submitted on this website, kellybenefits.com, and any subdomains (the “Site”). This Policy is available on the homepage of the Site and at any login page on the Site where personally identifiable information may be requested. Use of the Site is also subject to the Kellybenefits.com Terms of Use.


Commitment to Security and Privacy
Your privacy, and the privacy of the information provided, is important to us. We use reasonable care to protect your data from loss, misuse, unauthorized access, disclosure, alteration and untimely destruction. We grant access to personal information about you only to our employees, agents, affiliates and service providers so they can provide you with the necessary online services and support.


Information Collection and Use
What information is collected?
We limit the collection of personal information to the information that we need to administer and improve the Site, to provide our services to our customers, and to fulfill any legal and regulatory requirements. The type of information gathered by Kelly Benefits is entirely dependent upon your use of the Site.

There are three types of information gathered by Kelly Benefits on the Site: (1) Visitor Profile Data, (2) Registration Information, and (3) Personally Identifiable Information.

Visitor Profile Data.
When you visit the Site, Visitor Profile Data, such as your computer’s unique Internet protocol (IP) address, domain name, and the address of the website you came from upon visiting the Site, may be automatically collected to help us provide better services and a more effective Site. Visitor Profile Data is gathered on an aggregate, anonymous basis, meaning no personally identifiable information is associated with it and thus does not contain information that individually identifies a visitor.

Registration Information.
Although registration may not be required to use general portions of the Site, in order to visit certain areas of the Site, or to use certain services, you may be asked to provide Registration Information, such as your name, company name and email. If you decline to provide this requested information, our ability to serve you may be limited.

Personal Information.
Personal information includes data such as your name, street address, email address or telephone number. The Site only collects the personal information that you provide voluntarily.

How is aggregated, non-personal information used?
Kelly Benefits may use general, non-personal, statistical information from a Visitor’s Profile to determine information regarding the use of the Site and general information about our customers and their viewing preferences. Kelly Benefits may use this information in offering promotions to registered users, improving or customizing the content of the Site for a visitor, or directing certain type of information to a particular visitor. Kelly Benefits may share aggregate profile information (without individually identifying information) with third parties.

How is Personal Information Used?
We use the information provided on the Site to perform the services you request and send you information on related Kelly Benefits services. Kelly Benefits never uses or shares the personally identifiable information provided to us via the Site in ways unrelated to the ones described in this Policy without also providing you with an opportunity to opt-out or otherwise prohibit such unrelated uses. Kelly Benefits does not sell or rent personally identifiable information.


Mode and Place of Processing User Information
The processing of user information is carried out using computer and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In some cases, user information may be accessible to certain types of persons involved with the operation of the Site (administration, sales, marketing, legal, and/or system administrators) or appointed external parties (such as third-party technical service providers, and/or hosting providers), if necessary.

User information provided via the Sie is processed at Kelly Benefits’ operating offices and in any other places where the parties involved with the processing are located. User information is kept for the time necessary to provide the service requested by the user or as otherwise outlined in this Policy.


Security
Secure Transmissions
Please be assured that the Sites are equipped with security measures to protect the information you provide us. Kelly Benefits processes user information in a proper method and takes appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of personal identifiable information.

Personal identifiable information collected by Kelly Benefits from our users, information generated by cookies and Google Analytics, and any third-party personally identifiable information provided by our users are stored in electronic logs behind our firewall and can be accessed only by approved Kelly Benefits personnel through password-protected administration sites. All Kelly Benefits personnel that have access to personal identifiable information are made aware of current security practices through regular cybersecurity and data privacy training.

Protection of Personal Identifiable Information
The personal identifiable information that you provide to us via the Site will not be shared or transferred to unrelated third-parties without your prior consent, unless it is required by law or judicial order, or directly related to the services requested. If you supply personal identifiable information through an associated or affiliated website, the associate or affiliate may also have access to such information as allowed by law.

Protection of Email Addresses
Kelly Benefits does not share email addresses provided via the Site with unrelated third-parties


Cookies and Google Analytics
We may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.

Cookies are in use on our site for Google Analytics. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it.

Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our Site. We then use the information to compile reports and to help us improve the Site.

Cookies contain information that is transferred to your computer’s hard drive. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page.

Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit the Site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit https://tools.google.com/dlpage/gaoptout.


Third Party Personally Identifiable Information
Kelly Benefits may request that brokers or small businesses submit census data regarding the prospective covered employees in order to use rate quoting functions. Census data may consist of the prospective beneficiary’s name, gender, birth date, zip code of residence and workplace, marital status, and number of children. In addition, Kelly Benefits may request that brokers provide certain information about the medical condition of prospective beneficiaries that will be used in generating the requested rate quotations.

This information may be used for the purpose of generating rate quotations at the request of the broker or small business. This information is not shared with any unrelated third-party, except when requests are sent by the user for rate quotes. Upon request, Kelly Benefits may retain a completed rate quotation incorporating the census data described above for further access by the requesting party.

You are responsible for any personal information shared through use of the Site that belongs to a third-party. By sharing such personal information through use of the Site, you confirm that you have the third party’s consent to provide such personal information to Kelly Benefits.


Compliance
Information from Children
The Site is a general audience website that is not targeted to children under the age of 13. The Site does not knowingly collect personally identifiable information from children under the age of 13. In order to comply with the Children’s Online Privacy Protection Act, we ask that you not provide personally identifiable information to us if you are under the age of 13. We urge parents and guardians to supervise their children’s website browsing.

HIPAA Administrative Simplification Regulations
Kelly Benefits monitors HIPAA Administrative Simplification regulations and is committed to being in compliance with all applicable provisions of such regulations.


Company Information
When you as a company representative request information about services on the Site, we ask that you give us your company name, address, and phone number. We use this information to contact you and provide you with the materials that you have requested.


Right to Contact User
We may use your personal information to communicate with you if you have provided us the means to do so. For example, if you have given us your email address, we may send you promotional email offers regarding new services or products that become available or email you about your use of our services. Also, we may receive a confirmation when you open an email from us. This confirmation helps us make our communications with you more interesting and improve our services. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send or contact us at privacyofficer@kellybenefits.com


Opt-Out Procedures
Users have the option to opt-out of receiving communications from Kelly Benefits. In order to opt-out of future communications or to modify current contact settings, please complete the form on THIS PAGE.


Accessing and Correcting Your Information
Keeping your information accurate and up to date is very important. You can review or correct your account information by contacting a customer service representative at Kelly Benefits.  If you are a registered user, you can make changes to your account information after you log in to the Site. Note that some information changes must be done through your employer.


Site Privacy Contact Information
For questions about your privacy while using this Site, please use our "Contact Us" page. Please do NOT include any private health information in your email to us (this would include your social security number, financial information or health conditions).


Other Sites
At times, we may provide you with links to other websites operated by third parties. This Policy extends to this Site only and the information collected by this Site. We encourage our users to be aware when they leave our Site, and to read the privacy statements of third-party websites to determine its website practices. Please be aware that Kelly Benefits is not responsible for the privacy practices of other websites.


Personal Data Retention
Retention of your Personal Data depends on the purpose for which it was obtained and its nature.  Personal Data will be retained for the period necessary to fulfill the purposes described in this Policy unless a longer retention period is permitted by law, in accordance with our Record Retention Policy.


Your California Privacy Rights
Under California Civil Code Section 1798.83-1798.84, California residents are entitled to ask companies with whom they have an established business relationship to provide certain information about the companies’ sharing of Personal Information with third parties for direct marketing purposes. Additionally, under the California Consumer Privacy Act of 2018, California residents have the right to request that a business provide:

1. The categories of personal information it has collected about that consumer;
2. The categories of sources from which the personal information is collected;
3. The business or commercial purpose for collecting or selling personal information;
4. The categories of third parties with whom the business shares personal information; and
5. The specific pieces of personal information it has collected about that consumer.

If you are a California resident and would like to make such a request, please submit your request in writing via U.S. Mail to the address provided below or via email to privacyofficer@kellybenefits.com


Changes to Policies
Our policies can change. If we do change them, we will note the date of the last change. We recommend that you check this page periodically to see if information has changed since your last visit. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we would notify users by way of email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Kelly Benefits can be contacted regarding the Site by mail at: Kelly & Associates Insurance Group, Inc. Attn: Privacy Officer 1 Kelly Way, Sparks, Maryland 21152, by telephone at 410-527-3400, or by electronic mail at privacyofficer@kellybenefits.com. Please do NOT include any sensitive information in your email to us (this would include your social security number, financial information or health conditions).