Tech Resources
Benefit Technology Built On Broker and Consulting Expertise
KTBSonline, Kelly Benefits’ proprietary Total Benefits Solution® technology, was designed by brokers and consultants who have hundreds of years of combined experience understanding the complexity and challenges of employee benefits. Whether it’s helping employees engage with their benefits and enroll with greater understanding or easing an HR professional’s tasks while saving money, KTBSonline simplifies and streamlines the often-confusing issues around benefit management to make businesses better.
The Power of Proprietary
Kelly Benefits does not outsource or rely on the nearshoring or offshoring of personnel. When our clients contact us about KTBSonline, they talk directly to the platform owners and developers. KTBSonline is powered solely by our in-house 60-member technology team, comprised of experts in network infrastructure and application development. The “Power of Proprietary” means that we are able to remain agile and continuously develop, improve and innovate. If issues arise or client suggestions are made, we can rapidly evaluate them, and, if promising, move those improvements into the development pipeline.
A Focus on Security
Kelly Benefits maintains a robust information security program to ensure the protection and availability of our customers’ sensitive data. We have full-time Security Engineers on-staff and maintain relationships with a number of industry-leading security partners. With these partners, we conduct a comprehensive annual assessment and penetration test of our systems. Our Application Development team maintains an Agile-driven, security-focused approach to our KTBSonline web application. Our development environments only contain sanitized non-identifiable data, and our developers code against common attacks such as SQL injection.
Kelly Benefits maintains an active SOC1 Type II and SOC2 Type II certification and to ensure availability, Kelly Benefits conducts annual Disaster Recovery tests of all mission critical systems and applications. KTBSonline also maintains a better than 99.9% uptime. Kelly Benefits’ Information Security Program is modeled on the NIST 800-53 standard.
Our Integration Capabilities
More and more organizations are understanding that the wall separating their HRIS/payroll solution and benefits eligibility and enrollment platform needs to come down, allowing data to flow back and forth freely for efficiency and compliance. That’s why we have a dedicated team responsible for building and maintaining integrations with all leading HRIS and payroll solution providers.
Kelly Benefits offers integration services to connect your HRIS and payroll vendor to our KTBSonline technology to simplify your employee management processes. Our integration services cover the primary communication methods of Application Programming Interfaces (API) and flat files, including our proprietary KTBSonline API.
The KTBSonline API allows clients to connect to KTBSonline from their portals, retrieve data from KTBSonline, and send data to KTBSonline for their unique needs. Clients can retrieve their data to send to their payroll vendor or submit employee demographic and enrollment update directly to KTBSonline for real time updating of their data. This service provides clients with the greatest access to the data, and the most flexibility to use enrollment and deduction as needed for their unique needs.
Our integration services supports different options to meet your distinct needs:
- Using KTBSonline for enrollment and employee management (Customer Integration)
- Kelly Benefits received demographics from HRIS/Payroll
- Kelly Benefits provides deductions to your HRIS/Payroll provider
- Enrolling elsewhere and Kelly Benefits Advantage manages carrier interactions (Enrollment Integration)
- Kelly Benefits received demographics from HRIS/Payroll
- Kelly Benefits received eligibility from HRIS/Payroll
- Kelly Benefits Advantage manages sending enrollment to your carriers
With investments to connect directly to popular payroll providers like Paylocity, ADP and Paycor through their API, Kelly Benefits offers API integration that:
- Automatically synchronize your employee’s demographic from your payroll provider.
- Pushes benefits deductions and earning to your payroll system.
Integration services also supports flat files when APIs are not available. These files are received from your HRIS/payroll provider, processed through KTBSonline, with full transparency of how Kelly Benefits is processing your information. Our KTBSonline file upload experience provides the information you need to manage your employees and their enrollment supporting the integration between the vendors.
Kelly Benefits provides these integration services for a fee, dependent on eligibility.